IT'S ALL IN THE DETAILS

By John Intini - November 24, 2003

Sevice, style and comfort are making pricey boutique hotels popular

Service and comfort are the main attractions of boutique hotels, says Gleen Chin, a senior director of marketing with Redwood, Calif.-based Electronic Arts. He stays at Vancouver's Opus Hotel, a celebrity haven that opened a year ago, at least two days every week while on business. “It's as if one of my really stylish friends tossed me the keys to their place,” says Chin, 39. “It has a really cool vibe and I don't fell like I'm travelling when I stay here. And I have to admit, the heated bathroom floors are welcome during the winter.